Why purchase from an Authorized Generation Lighting seller?

Benefits:

When you purchase Generation Lighting branded products and services from an authorized Generation Lighting seller, you receive the following benefits:

• New product shipped in original packaging with all of the necessary installation and support documents.
• Generation Lighting's product warranty support. Review standard product warranty terms here.
• Assistance from our authorized sellers, who have the necessary qualifications and training, and who have access to Generation Lighting resources, sales, and technical personnel.

Risks:

If you purchase Generation Lighting products from an unauthorized source, you face the following serious risks:

• The product may be resold as "new" even though it may have been returned or is in an opened box, risking the loss of critical documents and parts.
• If the product does not work properly, you will not be able to obtain support or a replacement under Generation Lighting's warranty.

Unauthorized Sellers:

Products sold by unauthorized resellers are not purchased from Generation Lighting. Instead, they are typically acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Generation Lighting's warranty coverage. Additionally, many of these unauthorized dealers change names and locations frequently, so they cannot be reached to solve customer problems. Other sites simply go out of business.

To ensure you are purchasing from an authorized Generation Lighting dealer, please reference the online retailer and showroom listings found on our website. All of the retailers listed are authorized sellers of Generation Lighting.